Susan Heaton-Wright on LinkedIn: #inspiration #innovation | 13 comments (2024)

Spoiler alert: I am using AI more and more. However I have learnt that there are key communication points needed to get the best results. AND this also applies to when we are communicating with others in business conversations. I share some reasons why. #AI #communication #leadershipskills

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Last week I was honoured to be interviewed for a Fireside Chat as part of the Lundbeck Leadership Launch as part of the Healthcare Businesswomen’s Association. Launching leadership programmes is such an important part of the process; it is so exciting for everyone to be starting a new programme. I was asked so many challenging questions about my career and things I had learnt along the way.Michelle Ll. Estonilo who invited me to be interviewed said: "Thank you very much for leading our Fireside Chat yesterday. Your energy is impactful and motivating for all Ambassadors!" One that resonated for many people was the "If you get an offer like that, you don't turn it down". This was what my singing teacher at the time (I had been learning for 6 months) told me when I was offered the female lead in an Off Broadway production of The Pajama Game. I had auditioned for the Chorus! It is so easy to say "I'll think about it", or "I don't know if I can do it!" The door could close before you know it!I wish all of the talented ambassadors for the leadership programme all the best of luck - and enjoy the process! #success #courage #inspiration #leadership

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Yesterday I was delivering a Break the Bias virtual masterclass to the fabulous Bedford and Milton Keynes Insurance Institute community. This isn't about telling people off but understanding that we all have biases; why we have them; how we can become aware of our own biases; what an impact these make on our decision making. But also what we could do to make conscious decisions and to question our decision making. This is always a controversial topic which brings up a range of opinions. However we all went away with new ways to look at the world. This topic is available as a masterclass, virtual masterclass, facilitated workshop and keynote speech. Do contact me for more details #breakthebias #makebetterdecisions #leadershipdevelopment

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What a brilliant Live conversation with Karen Eber 𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝟱 𝗴𝗿𝗲𝗮𝘁 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻: 👇1 𝗧𝗵𝗲 𝗦𝗲𝗰𝗿𝗲𝘁 𝗼𝗳 𝗦𝘁𝗼𝗿𝘆𝘁𝗲𝗹𝗹𝗶𝗻𝗴: "The secret of storytelling is it doesn't begin with the story or the idea. It always begins with the audience that you're telling it to." 2. 𝗧𝗵𝗲 𝗣𝗼𝘄𝗲𝗿 𝗼𝗳 𝗦𝘁𝗼𝗿𝘆𝘁𝗲𝗹𝗹𝗶𝗻𝗴: "But for some reason, we get into business settings or more formal settings, and we feel like we have to talk in a business tone, and we have to be very structured, and we take away a little bit of our humanity. And that's when we should be telling them." 3. 𝗧𝗵𝗲 𝗣𝗼𝘄𝗲𝗿 𝗼𝗳 𝗦𝘁𝗼𝗿𝘆𝘁𝗲𝗹𝗹𝗶𝗻𝗴: "Your brain lets you experience things that you have never had before... that's only when a story is told really well." 4. 𝗧𝗵𝗲 𝗔𝗿𝘁 𝗼𝗳 𝗦𝘁𝗼𝗿𝘆𝘁𝗲𝗹𝗹𝗶𝗻𝗴: "Hacking the art of storytelling becomes these choices that you make for what am I doing to engage that audience's brain, but also be really thoughtful about what I'm having them feel and when I'm doing it so that it's almost a Jedi mind trick of I've now pulled them into my story, and they didn't even realize they weren't coming here." 5. Storytelling Tips𝗤𝘂𝗼𝘁𝗲: "𝘠𝘰𝘶 𝘸𝘢𝘯𝘯𝘢 𝘣𝘶𝘪𝘭𝘥 𝘢 𝘭𝘪𝘴𝘵 𝘰𝘧 𝘱𝘰𝘵𝘦𝘯𝘵𝘪𝘢𝘭 𝘴𝘵𝘰𝘳𝘺 𝘪𝘥𝘦𝘢𝘴 𝘣𝘦𝘧𝘰𝘳𝘦 𝘺𝘰𝘶 𝘦𝘷𝘦𝘳 𝘯𝘦𝘦𝘥 𝘵𝘰 𝘵𝘦𝘭𝘭 𝘢 𝘴𝘵𝘰𝘳𝘺 𝘣𝘦𝘤𝘢𝘶𝘴𝘦 𝘺𝘰𝘶𝘳 𝘣𝘳𝘢𝘪𝘯'𝘴 𝘨𝘰𝘯𝘯𝘢 𝘣𝘦 𝘮𝘰𝘳𝘦 𝘳𝘦𝘭𝘢𝘹𝘦𝘥 𝘢𝘯𝘥 𝘺𝘰𝘶'𝘳𝘦 𝘨𝘰𝘯𝘯𝘢 𝘯𝘰𝘵𝘪𝘤𝘦 𝘵𝘩𝘪𝘯𝘨𝘴 𝘢𝘯𝘥 𝘪𝘵 𝘮𝘢𝘬𝘦𝘴 𝘵𝘩𝘦 𝘱𝘳𝘰𝘤𝘦𝘴𝘴 𝘰𝘧 𝘤𝘩𝘰𝘰𝘴𝘪𝘯𝘨 𝘢𝘯 𝘪𝘥𝘦𝘢 𝘴𝘰 𝘮𝘶𝘤𝘩 𝘦𝘢𝘴𝘪𝘦𝘳." 𝗬𝗼𝘂 𝗰𝗮𝗻 𝘄𝗮𝘁𝗰𝗵 𝘁𝗵𝗲 𝗶𝗻𝘁𝗲𝗿𝘃𝗶𝗲𝘄 𝗵𝗲𝗿𝗲 ⬇️https://lnkd.in/exz5ZVs4 #storytelling #linkedinlive #inspiration

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Karen Eber is an author, leadership consultant, and keynote speaker. Her TED Talk on how your brain responds to stories continues to inspire millions. Her book, The Perfect Story: How to Tell Stories That Inform, Influence, and Inspire (HarperCollins 2023), was selected as a Next Big Ideas Club must-read.As the CEO and Chief Storyteller of Eber Leadership Group, Karen helps Fortune 500 companies like GE and Microsoft build leaders, teams, and culture, one story at a time. She guest lectures at universities including MIT, and Stanford and is a former Head of Culture, Learning, and Leadership Development at GE and Deloitte. Karen frequently contributes to and is featured in Fast Company, Quartz, Entrepreneur, MSN, Forbes, Inc, and Business Insider.You can join us; ask questions; be involved in the discussion. Do join us

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On Saturday my husband and I went to the Andre Rieu concert in London and were treated to an evening of joy, happiness and being part of a community. The arena was packed with people of all ages - although in fairness, most of the audience were more mature. The audience were all smiling, a number of them singing along and so many people danced the waltz when The Blue Danube was played. It was wonderful to experience. Andre Rieu is a genius: he understands his audience and what brings them joy. The musicians he works with - mainly female by the way - all wear beautiful evening dresses; the music is familiar with many favourites (like the Blue Danube); programmed to be a party; a few funny gags like a Bull coming into the arena and chasing a lady; balloons. But visually it was also a treat with colourful background screens. We were transported to Europe! The reason why I mention this is that Rieu knows what people want and delivers. The whole experience is memorable and for that 90 minutes you feel special. Do you really understand what your audience or client really wants? Is the experience memorable for them? Do they leave working with you, with a smile on their face? What could you do to have the "Rieu" effect on them? I would love to know your ideas for this. #andrerieu #happiness #livemusic

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We are delighted to be hosting a live stream with Karen Eber; discussing how to tell the perfect story. Karen is an author, leadership consultant, and keynote speaker. Her TED Talk on how your brain responds to stories continues to inspire millions. Her book, The Perfect Story: How to Tell Stories That Inform, Influence, and Inspire (HarperCollins 2023), was selected as a Next Big Ideas Club must-read. As the CEO and Chief Storyteller of Eber Leadership Group, Karen helps Fortune 500 companies like GE and Microsoft build leaders, teams, and culture, one story at a time. She guest lectures at universities including MIT, and Stanford and is a former Head of Culture, Learning, and Leadership Development at GE and Deloitte. Karen frequently contributes to and is featured in Fast Company, Quartz, Entrepreneur, MSN, Forbes, Inc, and Business Insider. We actively encourage you to join us; ask questions and be involved in the discussion. 𝗜𝘁 𝗶𝘀 𝗮𝘁 𝟮𝗽𝗺 𝗕𝗦𝗧 𝗹𝗶𝗻𝗸 𝗵𝗲𝗿𝗲: 👇https://lnkd.in/ehpkuRPS

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