Bbb Baton Rouge (2024)

FAQs

How can I check a company with BBB? ›

How do I check a company's rating with the Better Business Bureau (BBB)? Go to BBB.org and enter the company name and location of the business (if known) into the search box. You may also contact your local BBB office that serves your community.

Short Answer: Yes, if the business has responded to BBB complaints in the past, it is worth filing a complaint with the BBB since it is free and relatively quick. But note, the BBB cannot force the business to come to an agreement with you since the BBB is not a government agency.

The BBB acts as a consumer watchdog and helps expose bad business practices so consumers can be informed before investing in a product or service. Unlike review-based services, the Better Business Bureau allows people to file complaints against businesses and charities.

BBB primarily handles complaints relating to marketplace transactions for customers who want a resolution, such as a refund, a repair, or a replacement. This process is free to consumers and businesses.

For many years, the Better Business Bureau (BBB) has served as a reliable and trusted resource for consumers seeking to validate the reputation of local businesses.

The Better Business Bureau gives reports on businesses, partially based on reviews reported by customers like you. Not every business is listed, but you can find out more information about your business if it is, such as what kind of rating it has.

Failure to respond to a BBB complaint may have a negative impact on the BBB rating of any business, because being responsive to customer complaints is a core element of both BBB Accreditation Standards and BBB Reporting Standards.

If you have a marketplace dispute, BBB can offer you several ways to resolve it. ®We can work with you and the business to reach a solution to your problem using various dispute resolution (DR) processes.

BBB welcomes the opportunity to assist you with your marketplace challenge. Whether you need to file a complaint, post a review, tell us about a misleading advertisem*nt, or report a scam, you're in the right place.

We will share your name, state/province, postal code, email address and other information you submit with other BBBs administering BBB Scam Tracker. We may also share this information with governmental agencies, law enforcement, and other appropriate organizations for investigation or research.

Who pays for the BBB? ›

Structure and funding

The IABBB is governed by leaders of local BBBs, as well as several independent subject matter experts such as academics and legal experts. BBBs are chiefly funded by local accredited businesses, which also make up BBB boards of directors.

BBB impostor letters

Consumers reported receiving letters alleging to be from the BBB instructing consumers to send money to enter into cash sweepstakes. The fraudulent letter contains BBB trademarks such as the BBB name, BBB Torch Logo, and Accredited Business Seal, without authorization.

File a complaint with government or consumer programs

File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.